Shipping policy
🚚 Depumpkins Shipping Policy
Welcome to Depumpkins! We aim to deliver your little one’s favorite outfits safely, quickly, and with complete transparency.
Please read our shipping details below to understand how and when your order will reach you.
📦 Order Processing Time
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All orders are processed within 1–2 business days (Monday–Saturday).
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Orders placed after 5 PM will be processed the next business day.
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During sales or high-volume seasons, processing may take an extra 1 business day.
🚚 Shipping Within Pakistan
We ship nationwide across Pakistan through trusted courier partners.
| Area | Delivery Time | Cost |
|---|---|---|
| Major Cities | 2–3 working days | PKR 200–250 |
| Other Cities | 3–5 working days | PKR 250–300 |
| Remote Areas | 4–7 working days | PKR 300–350 |
Free Shipping: Orders above PKR 2,500 qualify for free delivery.
🎯 Order Tracking
Once your order is shipped:
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You will receive a tracking number via SMS or Email.
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You can also track your order anytime using our Track Your Order page on the website.
💳 Cash on Delivery (COD)
COD is available across Pakistan.
Please ensure:
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Your phone number is active
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You are available to receive the parcel at the shipping address
If the courier attempts delivery and you are unreachable, the parcel may be returned.
🔄 Returns & Exchanges
We currently offer:
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7-Day Exchange Policy for size issues or genuine product concerns
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Items must be unused, unwashed, and in original packaging
For full details, please refer to our Return & Exchange Policy page.
🚫 Undeliverable Packages
If a package is returned due to:
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Wrong address
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Unavailable customer
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Refusal to accept the parcel
You may be asked to pay the shipping fee again for resending.
🌍 International Shipping
At the moment, Depumpkins ships only within Pakistan.
International shipping will be added soon — stay tuned!